Plants, supplies and growing advice for UK gardens
Plants, supplies and growing advice for UK gardens
This policy explains how Our Small Garden Ltd ("we") uses personal data collected through increasedgrowth.com, in line with the UK GDPR and the Data Protection Act 2018.
When you send an enquiry we collect the details you enter: your name, email address, optional telephone number, the type of enquiry, any plant or product you mention, your message and your preferred way to be contacted. We also record that you agreed to us using your details to reply.
To limit spam, the website keeps a short-lived, one-way hashed marker derived from your network address to count enquiries per hour. It cannot be used to identify you and is not shared.
Our hosting provider may keep standard server logs (such as IP address, pages requested and time) for security and to keep the service running.
We do not send marketing emails unless you separately ask us to, and we do not sell your data.
Enquiries are delivered by email through our hosting provider's mail service. Providers that host the website or handle email act on our behalf. We do not share your details with anyone else unless the law requires it.
We keep enquiries for up to 12 months after the conversation has finished, unless we need to keep them longer to meet a legal obligation or deal with a dispute, and then delete them.
We do not intentionally transfer your data outside the UK. If our hosting or email provider processes data elsewhere, it should do so with appropriate safeguards.
You can ask to access, correct or erase your data, restrict or object to its use, or receive a copy in a portable format. Contact us at [email protected] and we will respond within one month.
If you are unhappy with how we handle your data you can complain to the Information Commissioner's Office at ico.org.uk, although we would appreciate the chance to put things right first.
See our cookie policy.
If we change how we use personal data we will update this page.
Last updated: 4 November 2026